Privacy Policy

Introduction

On Deck Society ("On Deck," "we," "us," or "our") operates On Deck, Love On Deck, and related products and services. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform.

We believe in transparency. You should know exactly what data we collect, why we collect it, and how you can control it. This policy covers all of that.

1. Information We Collect

1.1 Information You Provide

Account Information

• Email address
• Password (encrypted)
• Birthdate (for age verification)

Deck (Profile) Information

• Name or display name
• Gender identity
• Sexual orientation
• Location (city)
• Photos
• Bio and personal description
• Interests, hobbies, and preferences
• Relationship goals
• Other information you choose to share in your deck

Demographic Information for Filtering

Your deck includes demographic information (such as gender, ethnicity, religion, education, and location) that powers our ViSi filtering system (Silters and Vilters). You control the visibility of this information as follows:

• All demographic information can be used for Silters and Vilters filtering, whether visible or hidden
• You choose which demographic information is displayed on your deck and which remains hidden
• Hidden demographic information is never visible to other users viewing your deck—it only affects filtering
• Vilters enable bidirectional filtering so both Lovers must pass each other's preferences before either can view the other's deck

Communications

• Messages you send to other users
• Communications with our support team
• Feedback and survey responses

1.2 Information Collected Automatically

Device and Usage Information

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and features used
• Time and date of visits
• Referring website or source

Cookies and Similar Technologies

We use cookies and similar technologies to operate our platform, remember your preferences, and analyze usage. See Section 9 (Cookies) for details.

1.3 Information from Third Parties

Payment Processors

When you make a purchase, our payment processor may share transaction confirmation and limited payment details with us. We do not receive or store your full credit card number.

2. How We Use Your Information

We use your information to:

Provide Our Services

• Create and maintain your account
• Display your deck to other users (based on ViSi filtering)
• Enable matching and messaging
• Process payments and subscriptions

Improve Our Services

• Analyze usage patterns to improve features
• Troubleshoot technical issues
• Develop new features and services

Communicate With You

• Send service-related notifications (new matches, messages)
• Respond to your support requests
• Send promotional communications (with your consent)

Ensure Safety and Security

• Detect and prevent fraud, abuse, and policy violations
• Verify age eligibility
• Investigate reports and enforce our Terms of Service
• Comply with legal obligations

3. How We Share Your Information

3.1 With Other Users

Your deck is visible to other users who pass your saved Vilter criteria. This includes your photos, bio, and other information you choose to include and make visible in your deck, but NOT your demographic filtering data from ViSi.

3.2 With Service Providers

We share information with third-party service providers who help us operate our platform:

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.3 For Legal Reasons

We may disclose your information if required by law, subpoena, court order, or government request, or if we believe disclosure is necessary to:

• Protect our rights, property, or safety
• Protect the safety of our users or the public
• Detect, prevent, or address fraud or security issues
• Comply with applicable law

3.4 Business Transfers

If On Deck Society is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

3.5 With Your Consent

We may share your information in other ways if you give us explicit consent.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

Active Accounts

• Account and deck data: Retained while your account is active
• Messages: Retained while your account is active
• Usage data: Retained for up to 18 months

After Account Deletion

• Most data is deleted within 30 days of account deletion
• Some data may be retained longer if required for legal compliance, fraud prevention, or to resolve disputes
• User reports involving your account may be retained for safety purposes
• Anonymized, aggregated data may be retained indefinitely for analytics

5. Your Rights and Choices

5.1 Access and Portability

You can access most of your personal information directly through your account settings. You may request a copy of your data by contacting privacy@ondeck.id.

5.2 Correction

You can update your deck and account information at any time through the platform. Some demographic information may be locked for 30 days after changes to prevent manipulation.

5.3 Deletion

You can delete your account at any time through your account settings or by contacting support@ondeck.id. Upon deletion:

• Your deck is immediately hidden from other users
• Your data is queued for deletion
• Associated data (messages, matches, filters) is deleted via cascade
• Deletion is typically completed within 30 days

5.4 Communication Preferences

You can manage your notification preferences in your account settings. You may opt out of promotional emails by clicking "unsubscribe" in any promotional email.

5.5 Do Not Track

Our platform does not currently respond to "Do Not Track" browser signals.

6. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know

You have the right to request information about:

• Categories of personal information we collect
• Purposes for collecting your information
• Categories of third parties with whom we share information
• Specific pieces of personal information we have collected about you

Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

Categories of Information Collected

In the past 12 months, we have collected:

• Identifiers (name, email, IP address)
• Personal information (photos, demographic data, preferences)
• Internet activity (usage data, browsing history on our platform)
• Geolocation data (city-level location)

To Exercise Your Rights

Contact us at privacy@ondeck.id or submit a request through your account settings. We will verify your identity before processing your request.

7. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing

We process your data based on:

• Contract: To provide our services to you
• Legitimate Interests: To improve our services and ensure security
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with applicable laws

Your Rights

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Request limited processing of your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time for consent-based processing

Data Transfers

Your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.

Contact

For GDPR-related inquiries, contact privacy@ondeck.id.

8. Security

We implement reasonable technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Row-level security policies in our database
• Access controls and authentication requirements
• Regular security reviews

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

9. Cookies and Tracking Technologies

9.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you use it.

9.2 Cookies We Use

Essential Cookies

Required for the platform to function. These enable:

• User authentication and session management
• Security features
• Basic platform functionality

You cannot opt out of essential cookies while using our platform.

Functional Cookies

Remember your preferences and settings, such as:

• Language preferences
• Display preferences
• Previously viewed profiles

Analytics Cookies

Help us understand how users interact with our platform:

• Pages visited and features used
• Time spent on the platform
• Error tracking and performance monitoring

9.3 Managing Cookies

Most browsers allow you to control cookies through settings. Note that disabling certain cookies may affect platform functionality.

9.4 Third-Party Cookies

Our service providers may set their own cookies. We do not control these cookies. Please refer to each provider's privacy policy for more information.

10. Children's Privacy

Love On Deck is not intended for anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete that information promptly. We also strongly discourage sharing uncensored pictures of children's faces in your profile.

If you believe a child under 18 has provided us with personal information, please contact us at support@ondeck.id.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or via email. Your continued use of On Deck after changes become effective constitutes acceptance of the revised policy.

We will note the "Last Updated" date at the top of this policy.

13. Contact Us

Questions about this Privacy Policy? Reach out: